If your order was processed and your credit card charged, an order confirmation screen will appear and a confirmation email will have been sent.  Sometimes credit card charges are declined for various reasons, for example, the billing address on your order does not match the address on your credit card statement.

If you do not received a confirmation email, please make sure to check your junk and spam folders for an email from orders@bobandray.com. If you still believe your order has not been processed properly, or for other questions concerning your purchase, please contact us at customerservice@allusa.netor call 1-800-528-4424. Or the BobandRay.com office at (212) 595-1837.

For comments about our new BobandRay.com Store, or to just drop us a line, feel free to email us at comments@bobandray.com. In the mean time, remember to hang by your thumbs and write when you get work!

-BobandRay.com(TM)